Data & Privacy Policy

The Yunica Retail applies the following data privacy rules, policies, and guidelines, while delivering a range of mobile- or web-based online application and/or API services through the Internet.

The Yunica Retail Private Limited (hereinafter "Yunica Retail") is concerned about the privacy of its users (hereinafter referred to as "You" "Your" "Yourself") accessing either mobile-apps or web-based services, or platforms, or applications, or APIs, or website located at either or or ("Website") or its sub-domains, and has provided this Privacy Policy ("Policy") to familiarise You with the manner in which Yunica Retail collects, stores, processes, uses, and discloses Your information collected through the Website.


1. Information and Usage

This data & user Privacy Policy explains how the Yunica Retail collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses, and protects such information through the Website.

The 'Personal Information' is a collection of data that can be used to uniquely identify or contact a single person ("Personal Information"). The Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, postal address, telephone number, date of birth, gender, e-mail address, social-media account identifier, etc.

You may need to provide Yunica Retail your Personal Information during the course of using some services of the Yunica Retail, for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information, while making an online purchase, stream or download/upload digital content, participate in any online survey or contest, communicate with Yunica Retail's customer service: by phone, email or otherwise, provide reviews for the content available on the Website.

The Yunica Retail collects only such Personal Information that the Yunica Retail believes to be relevant and is required to understand You or Your interests.

The Yunica Retail collects Your Personal Information in order to record, support, and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customised Website experience, to notify You of any updated information and new activities and other related functions offered by the Yunica Retail, keep You informed about latest content available on the Website, special offers, and other products and services of Yunica Retail, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Yunica Retail or to prevent fraud and unlawful use.

In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in the server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include: IP address of Your server from where the Website is being accessed, the type of web-browser (e.g. Microsoft Internet Explorer or Edge, Firefox, Safari, Opera, Google Chrome, etc.), the operating system of Your system and the Website You last visited before visiting to our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by the Yunica Retail to understand the use and number of users visiting the Website.

Some of the information related to the Website and Your visit to the Website may be shared by the sponsors, investors, advertisers, developer, strategic business partners of the Yunica Retail and some associates in order to enhance and grow our business and the Website, but we assure that these information will never include any of Your Personal Information. This anonymous information is collected through the use of JavaScript trackers or a pixel tag, which is an industry standard technology used by most major Websites.

When You use the Website, the Yunica Retail's Cloud-hosted servers, which may be hosted by a third-party service providers (e.g. Google, Microsoft, Zoho, Origin Dshop), who may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's web-browser from a web server and is eventually stored on a user's computer storage (e.g. hard disk drive). This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to the Yunica Retail.

Whether You want Your web-browser to accept-cookies or not is up to You.
  • If You haven't changed Your computer's settings, most likely Your web-browser already accepts cookies by default.
  • If You choose to decline-cookies, You may not be able to fully experience all features of the Website.
  • You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website non-functional or inaccessible. 
We recommend that You leave the cookies turned on.

We use third-party service providers (e.g. Facebook, Google) to serve Ads on our behalf across the Internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

The Yunica Retail also uses the log files, like other website servers, which is the standard measures. They include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse traffic trends, administer the site, track a user's movement and gather broad demographic information for aggregate use. The IP addresses, etc. are not linked to personally identifiable information.

If You would like more information about this practice and to know Your choices about not having this anonymous information used by our third-party service provider, please click You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative's website

The Yunica Retail DOES NOT trade or sell Your Personal Information in any manner, except as specified herein, or if express consent is sought from You.

Personal Information provided by You is used only:
  1. to facilitate Your use of the Website;
  2. to respond to Your inquiries or fulfil Your requests for information about the various services;
  3. to provide You with information about the Yunica Retail's products or services and to send You information, materials, and offers from the Yunica Retail;
  4. to send You important information regarding the Website, changes to the Yunica Retail's terms, conditions, and policies and/or other administrative information;
  5. to send You surveys and marketing communications that the Yunica Retail believes may be of interest to You;
  6. to personalise Your experience on the Website and Yunica Retail's other websites by presenting advertising, products, and offers tailored to You;
  7. to help You address Your problems with the Website including addressing any technical problems;
  8. if You purchase any digital content or avail of any content services from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
  9. for proper administering of the Website;
  10. to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
  11. to improve our services, content, and advertising on the Website;
  12. to protect the integrity of the Website; and
  13. to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. The Yunica Retail will not be liable for the disclosure and dissemination of such Personal Information to any third-parties.

The Yunica Retail may disclose aggregated information about the use of the Website, but it will never contain Personal Information. The Yunica Retail does not disclose Personal Information to third-parties in the normal course of operations. However, in situations when the Yunica Retail is legally obligated to disclose information to the government or other third-parties, The Yunica Retail will do so.

The Yunica Retail implements standard measures to protect against unauthorised access to and unlawful interception of Personal Information. However, no Internet site can fully eliminate security risks.

2. Shared Personal Information

You are required to submit Your information at the time of making an online purchase on the Website. The Yunica Retail uses online payment gateways (e.g. Razorpay, PayPal, Stripe) that is operated by a third-party and the information that You share with the Yunica Retail is transferred and shared with such third-party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.

Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that Internet technology is not 100% safe and You should exercise discretion on using the same.

3. Links to third-party Websites

The Website and any email sent to You may also contain/display third-party advertisements and links to other websites or products and services. The Yunica Retail does not provide any Personal Information to these third-party websites or agents or advertisers, however the Yunica Retail reserves the right to share with You the advertisement mailers on behalf of any other parties.

The Yunica Retail content will contain links to other websites ("Linked Site") on emails sent to You and the Website, which are operated by third-parties and are not controlled by, or affiliated to, or associated with, the Yunica Retail unless expressly specified on the Website. The Yunica Retail is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, The Yunica Retail does not make any representations concerning the privacy practices or policies of such third-parties or terms of use of such websites, nor does the Yunica Retail control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by the Yunica Retail of the website, the website's provider, or the information on the website. The information provided by You to such third-party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites.

These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to Your web-browser. In such cases, the third-party websites or advertisers automatically receive Your IP address. They may also use cookies, JavaScript, web beacons, and other technologies to measure the effectiveness of their advertisements and to personalise advertising content. The Yunica Retail does not have access to or control over cookies or other features that such third-party websites and advertisers may use, and the information practices of these third-party websites, and advertisers are not covered by this Policy.

Please contact them directly for more information about their privacy practices.

4. Security

The Yunica Retail strives to ensure the security, integrity, and privacy of Your Personal Information and to protect Your Personal Information against unauthorised access or unauthorised alteration, disclosure or destruction. For this purpose, the Yunica Retail adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems, where the Yunica Retail stores Your personal data.

The Yunica Retail is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website is also linked to many other sites (e.g. Zoho) and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, the Yunica Retail shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A "Force Majeure Event" shall mean any event that is beyond the reasonable control of the Yunica Retail and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data, and storage device, computer crashes, breach of security and encryption, etc.

5. Disclosure

The Yunica Retail will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorisation.

The Yunica Retail may disclose any information the Yunica Retail may have about You (including Your identity), if the Yunica Retail determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone, who may be causing injury to or interference with (either intentionally or unintentionally) the Yunica Retail's rights or property, or the rights or property of the users of the Website, including the Yunica Retail's customers. The Yunica Retail reserves the right at all times to disclose any information that the Yunica Retail deems necessary to comply with any applicable law, regulation, legal process, or governmental request. The Yunica Retail also may disclose Your information when the Yunica Retail determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organisations for fraud protection purposes.

You acknowledge and agree that the Yunica Retail may preserve any communication by You with the Yunica Retail through the Website or any Service, and may also disclose such data, if required to do so by law, or if the Yunica Retail determines that such preservation or disclosure is reasonably necessary to:
  1. comply with legal process;
  2. enforce this Data & Privacy Policy;
  3. respond to claims that any such data violates the rights of others; or
  4. protect the rights, property or personal safety of the Yunica Retail, its employees, users of, or visitors to, the Website, and the public.
6. User Discretion

You can always choose not to provide information, and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.

You can add or update Your Personal Information on a regular basis. When You update information, the Yunica Retail will keep a copy of the prior version for its records.

The Yunica Retail may, if You so choose, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on the Yunica Retail or of any third-party not associated with the Yunica Retail. You have the option to opt-out of this direct or third-party mailer by clicking at the unsubscribed link option attached to the e-mail.

The Yunica Retail respects Your privacy, and if You do not want to receive e-mail or other communications from the Yunica Retail. For any query or assistance, please feel free to contact us.

If You do not want the Yunica Retail to use Personal Information, so that the Yunica Retail can connect with You, for any query or assistance, please feel free to contact us

The 'Help' portion of the toolbar on most web-browsers will tell You how to prevent Your web-browser from accepting new cookies, how to have the web-browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, as cookies allow You to take advantage of some of the Website's features, some of the Website's features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject the Yunica Retail's cookies, You will not be able to add items to Your online shopping cart, proceed to checkout, or download any of the Yunica Retail's digital content or avail of the Yunica Retail's online services that require You to log in.

7. General Provisions

By accessing the Website, You have agreed to the terms set out in this Data & Privacy Policy. This Policy should at all times be read along with the Terms of Service usage of the Website.

Unless stated otherwise, the Data & Privacy Policy applies to all information that the Yunica Retail has about You and Your account.

By using this Website, and the products, digital content, and online services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any of the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third-party vendors or agents of the Yunica Retail, such as: credit card processors, web-hosting providers, communication services, and web-analytics providers, to help facilitate the Yunica Retail in providing certain functions.

The Yunica Retail may make changes to this Data & Privacy Policy, from time to time at the Yunica Retail's sole discretion or on account of changes in law. The Yunica Retail will not reduce Your rights under this Data & Privacy Policy without Your explicit consent. The Yunica Retail may e-mail periodic reminders of the notices and conditions, unless You have instructed the Yunica Retail not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, the Yunica Retail shall not be required to notify You of any changes made to the Data & Privacy Policy. The revised Data & Privacy Policy shall be made available on the Website. Your continued use of the Website, following the changes to the Data & Privacy Policy, will constitute Your acceptance of those changes.

If You choose to visit the Website, Your visit and any dispute over user data & privacy is subject to this Data & Privacy Policy and the Website's Terms of Service usage. In addition to the foregoing, any disputes arising under this Data & Privacy Policy shall be governed by the laws of India.

8. Grievance Officer

In accordance with India's Information Technology Act 2000, and rules made there under, the name and contact details of the Grievance Officer, who can be contacted with respect to any complaints or concerns including those pertaining to breach of Yunica Retail’s Terms of Service usage, Term of Offer for Sale, and other polices or questions are published as under:

Grievance Officer Name: Bimla (Pandey) Rai  /  बिमला (पाण्डेय) राय

Email address:

(Please include the following subject line in the email – “Attention: Grievance Officer”)

Contact telephone number: +91 88301-94278 (India IVR)

[10:00 am IST to 5:30 pm IST from Monday to Friday, except Public Holidays]

Please feel free to contact us directly, if you have any queries further.